Maximising Efficiency with Bigsib’s Unified Inbox for Diversified Short-Term Rental Businesses

As a host, you don’t want to miss any opportunity to boost your occupancy rate in the competitive landscape of vacation rental hosting. Diversifying booking channels is a key strategy for expanding your reach, attracting a broader audience, and reducing reliance on a single platform to increase bookings and revenue opportunities. However, as you venture into multiple channels like Airbnb, VRBO, Booking.com, and others, you quickly realize that managing guest communication becomes increasingly complex. In this article, we delve into how Bigsib’s unified inbox feature offers a streamlined solution, enabling hosts to efficiently manage communications from various platforms, enhance guest experiences, and ultimately optimize their short-term rental business.

What is Bigsib’s unified inbox?

Bigsib’s unified inbox feature is an intuitive and comprehensive communication tool designed to streamline guest interactions for short-term rental businesses with listings across various platforms and PMS’s such as Guesty, Hostfully, Airbnb, VRBO, Booking.com, and others. It consolidates all guest messages from different channels into a single interface, simplifying communication management for hosts.

How does a unified inbox benefit short-term rental businesses?

A unified inbox offers improved guest communication efficiency and several advantages to hosts, including:

  • Streamlining communication management from multiple booking platforms
  • Reducing response time by consolidating messages in one place
  • Enhancing the guest experience with prompt and efficient communication
  • Enabling better organization and tracking of guest inquiries and requests
  • Facilitating easier coordination and collaboration among team members

What integration options are available in Bigsib’s unified inbox?

Bigsib’s unified inbox seamlessly integrates with major property management systems and booking channels like Guesty, Hostfully, Airbnb, VRBO, Booking.com, and others. In cases where hosts cannot find their platform listed, they have the option to request integration with their specified system or guest channel, ensuring flexibility and compatibility across a wide range of platforms and channels.

Does Bigsib’s unified inbox incorporate automation and AI capabilities?

Bigsib’s unified inbox incorporates automation and AI capabilities. It leverages automation and AI technology to provide features such as automated responses, message categorization, and the creation of staff tasks in response to guest messages. This functionality helps hosts streamline communication processes, improve response times, and enhance overall guest experience.

Ready to give Bigsib’s unified inbox a try?

Request a demo today and get ready to revolutionize your rental management workflow.